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WHO WE ARE
Learn what drives our vision and values every day.
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The right staffing solution for every situation - not just the nearest available person
Every staffing challenge is different. A 6am sick call, a 12-week remote contract, a permanent DON vacancy, and a rising reliance on agency cover all need different responses. This page helps you identify which solution fits your situation - and what to do next.
7
States and territories supported
24/7
Support available
14yrs
Experience placing candidates
60+
Tenders we’re on
700+
Clients supported
The problem with a one-size staffing approach
Most facilities default to the same solution for every staffing problem: call the agency. It works in the short term. But over time, a roster that leans entirely on agency cover creates its own problems - unpredictable costs, continuity gaps for residents and patients, and burnout in the permanent team who absorbs the instability.
The facilities that manage workforce pressure most effectively don't use a single staffing solution. They use a deliberate mix - agency cover for genuine urgency, contract placements for planned or sustained gaps, and permanent recruitment to build a stable long-term foundation.
Getting that mix right starts with matching the solution to the problem. That's what this page is for.
Match your situation to the right solution
What's your staffing challenge right now?
You need cover urgently (hours or days away)
The situation: A sick call. A no-show. A sudden rostering gap that needs filling before the next shift. You don't have time for a process - you need a person.
The right solution: Agency staffing
E4 People's agency staffing service is built for exactly this moment. Response in under 20 minutes. Compliance-verified staff, briefed for your facility type, available across aged care, hospitals, and allied health settings.
What this looks like in practice:
- You contact E4 - by phone or posting a shift directly through our easy-to-use Client Shift Request app
- You receive a confirmed booking or direct status update in under 20 minutes
- The staff member arrives compliant, oriented, and ready
- You approve the timesheet via the app - no paperwork chasing
Best for: Sick leave cover, unexpected vacancies, last-minute gaps, peak demand periods, public holidays
What it is not for: Sustained or recurring gaps - using agency cover as a long-term solution consistently costs more than the alternatives
You need cover for weeks or months (planned or remote)
The situation: A staff member is on extended leave. You're opening a new wing. A remote or rural facility needs sustained nursing support. A 4–12 week gap isn't an emergency - but it is a problem that needs a sustained solution, not a daily agency booking.
The right solution: Travel nursing and contracts
E4 People places experienced nurses and midwives on 4–12 week contracts, particularly suited to regional, rural, and remote settings. We handle travel logistics end to end and provide 24/7 on-placement support throughout the contract.
What this looks like in practice:
- You brief your E4 consultant on the location, duration, speciality, and any facility-specific requirements
- E4 sources and screens candidates from our specialist remote and hospital candidate pool
- Travel, accommodation briefings, and logistics are coordinated by E4
- The nurse arrives prepared - and has a dedicated point of contact throughout the contract
Best for: Extended leave cover, remote and rural facilities, seasonal demand surges, planned service gaps, bridging cover while permanent recruitment is underway
What it is not for: Filling a single emergency shift - agency staffing is more appropriate for that
You need the right person in a role long-term
The situation: A permanent team member has resigned. You're building out a new service. You need a DON, a care manager, or a clinical specialist who will stay, grow into the role, and contribute to the team over years - not weeks.
The right solution: Permanent recruitment
Permanent recruitment takes longer than an agency booking - and it should. The wrong permanent hire costs multiples of the placement fee in re-recruitment, team disruption, and continuity of care.
E4 People's permanent recruitment service matches candidates to role, organisation culture, and long-term fit. Every permanent placement includes access to our Anchor Excellence 90-day retention program - structured onboarding support that protects your investment in the hire through the most vulnerable period of any new role.
What this looks like in practice:
- You brief your E4 consultant on the role, the team, the culture, and what success looks like at 12 months
- E4 sources from our 130,000+ candidate database and activates targeted search where needed
- Candidates are screened for skills, experience, and cultural alignment - not just availability
- Shortlisted candidates are presented with full profiles
- Onboarding support continues through the 90-day retention program post-placement
Best for: Leadership roles, clinical specialists, team expansion, replacing departing staff at any level - from AIN to C-suite
What it is not for: Covering an immediate or short-term gap - agency or contract solutions are better suited to that
You need allied health professionals
The situation: Your aged care or community care facility needs an OT for functional assessments, a physiotherapist for a rehab program, a speech pathologist for mealtime management, or a podiatrist for resident foot care. Allied health recruitment requires sector-specific knowledge most agencies don't have.
The right solution: Allied Health staffing (NSW and QLD)
E4 People's Allied Health division places Occupational Therapists, Physiotherapists, Speech Pathologists, and Podiatrists across aged care, community care, and healthcare settings. Our allied health consultants understand the AHPRA requirements, the clinical context, and the difference between a practitioner who'll work well in aged care and one who won't.
What this looks like in practice:
- You brief your E4 allied health consultant on the role, setting, and clinical requirements
- E4 sources from our allied health specialist candidate pool in NSW and QLD
- Candidates are assessed for clinical competency, sector experience, and fit
- Locum, contract, and permanent placements available depending on your need
Best for: OT functional assessments, physio programs, speech pathology (mealtime management, communication), podiatry services — in aged care and community care settings in NSW and QLD
Not sure which solution fits?
What's staff issues really costing you?
The hidden cost of getting the staffing mix wrong
Most conversations about staffing costs focus on rate cards. The real cost conversation is more complicated - and it matters for workforce planning.
Cost of over-reliance on agency
- Continuity of care: Rotating staff are less familiar with residents, patients, and facility protocols - a quality and safety risk, not just an operational one
- Team morale: Permanent staff who routinely work alongside unfamiliar agency colleagues report higher burnout and lower job satisfaction
- Compliance exposure: Each new agency placement adds a compliance verification step - the more rotations, the more risk surface
Agency staffing is essential for genuine urgency. But when agency cover becomes the default response to ongoing workforce gaps - rather than a short-term bridge - the costs compound quickly:
- Direct cost premium: Agency rates typically sit above the equivalent permanent or contract rate- Continuity of care: Rotating staff are less familiar with residents, patients, and facility protocols - a quality and safety risk, not just an operational one
- Team morale: Permanent staff who routinely work alongside unfamiliar agency colleagues report higher burnout and lower job satisfaction
- Compliance exposure: Each new agency placement adds a compliance verification step - the more rotations, the more risk surface
Cost of under-investing in permanent recruitment
Permanent recruitment takes time and investment upfront. Deferring it to avoid the process costs more:
- Re-recruitment cost: Replacing a permanent staff member costs an estimated 1–2x their annual salary when you include recruitment fees, onboarding time, and lost productivity- Manager time: Every week a permanent role sits vacant is a week your senior staff absorb additional burden
- Culture and retention: Teams with stable permanent cores retain better. High agency rotation and vacant permanent roles are correlated with broader staff turnover
The workforce mix that works
The facilities with the most resilient workforce structures typically run a deliberate combination:
- Permanent core - the stable foundation. Cultural continuity, institutional knowledge, resident/patient familiarity
- Contract buffer - for planned gaps, seasonal demand, and remote settings where permanent recruitment isn't feasible
- Agency for genuine urgency - reserved for the unexpected, not the routine
If you'd like to talk through what the right mix might look like for your facility, our consultants offer a complimentary 15-minute workforce planning conversation
What happens after you get in touch
How the Engagement Process Works
Whether you need someone urgently or you're planning months ahead, the E4 People process is built to move at the pace your situation requires.
For urgent agency requests:
- Contact E4 by phone (1300 854 400) or through the Entire OnHire app- Receive a confirmed booking or status update within 20 minutes
- Staff member arrives compliant, oriented, and ready
- Timesheet approved digitally, no paperwork
For contracts and travel nursing:
- Brief your dedicated E4 consultant on location, duration, speciality, and requirements
- E4 sources, screens, and presents matched candidates
- Travel and logistics are coordinated by E4
- Staff member commences placement with 24/7 support throughout
For permanent recruitment:
- Role and culture brief with your E4 consultant- Targeted candidate sourcing from our 130,000+ database
- Shortlist presentation with full candidate profiles
- Interview coordination and offer support
- Post-placement 90-day Anchor Excellence retention support
For allied health:
- Brief your E4 allied health consultant on clinical requirements and setting- Candidate sourcing from our specialist allied health pool (NSW and QLD)
- Locum, contract, or permanent placement depending on need
- Ongoing support from a consultant who knows the allied health sector
Frequently Asked Questions
Choosing the right solutionHow do I know whether I need agency staffing, a contract, or permanent recruitment?
The simplest framing: urgency and duration. If you need someone in hours, that's agency. If you need sustained cover for weeks or months - especially in a remote setting -that's a contract. If you need someone to stay and grow in the role, that's permanent recruitment. If you're unsure, a 15-minute conversation with an E4 consultant can help you clarify which model fits your situation.
Can I use more than one type of staffing solution at the same time?
Yes - and most established facilities do. Agency cover for genuine urgency, a contract nurse to cover a long-term leave, and permanent recruitment running in the background to build the team's long-term foundation. E4 People can manage all three simultaneously through your dedicated consultant.What's the difference between a travel nursing contract and agency staffing?
Agency staffing is shift-by-shift - for immediate, short-notice needs. Travel nursing contracts are 4–12 week placements, usually for regional, rural, or remote facilities that need sustained cover. Contract nurses are sourced, screened, and placed specifically for the role and setting - they're not drawn from a general shift pool.Is permanent recruitment available for leadership and management roles, not just clinical?
Yes. E4 People places permanent staff from care workers through to Directors of Nursing, Facility Managers, Operations Managers, and C-suite roles across aged care, hospitals, and allied health.How long does permanent recruitment typically take?
Timeframes vary depending on the role and location, but most permanent placements move from brief to shortlist within 2–4 weeks for clinical roles, and slightly longer for leadership and executive positions. Your E4 consultant will give you a realistic timeline based on your specific requirements at the outset.Do you offer workforce planning advice, not just staffing placements?
Yes. Our senior consultants can help you think through workforce structure - the right mix of agency, contract, and permanent for your facility's size, setting, and budget. Book a complimentary 15-minute consultation to start that conversation.Know what you need? Let's get started.
Whether you have an urgent shift to fill, a remote contract to place, a permanent role to recruit, or a workforce challenge you're not sure how to solve - E4 People has a solution and a specialist consultant ready to help.