Operations Manager - Home Care

Details 

   Work Type: Permanent

   Salary Range: $130,001+

   Whats on Offer: $135,000 - 145,000 + Super.

Description

Lead Operations. Drive Growth. Shape Exceptional Home Care.

An exciting opportunity has become available for an experienced and commercially minded Operations Manager to join a growing home care organisation and play a key role in driving operational excellence, service quality and sustainable growth.

This is an opportunity for an experienced operational leader who thrives in a fast-paced environment and enjoys bringing together people, processesand performance. Working closely with the Directors and senior leadership team, you'll have the opportunity to influence strategy, strengthen operational systems and help shape the continued growth of the organisation.

The organisation is committed to delivering high-quality, person-centred care while continuing to evolve its services, systems and operational capability. This role will provide the opportunity to make a genuine impact across the business, with responsibility spanning operations, financial performance, governance, workforce, technology and business development.

Why This Opportunity Stands Out

• $135,000 - 145,000 + Super. 
• Take advantage of flexible working arrangements and work on your own terms! 
• Lead the operational performance of a growing home care organisation.
• Work closely with Directors and senior leadership to influence strategy and business direction.
• Have genuine scope to drive continuous improvement across systems, processes and service delivery.
• Play a key role in identifying new business opportunities, partnerships and referral pathways.
• Lead and develop a capable, collaborative and accountable workforce.
• Influence technology, data and reporting initiatives to improve operational efficiency.
• Be part of an organisation focused on sustainable growth and high-quality client outcomes.

• Lead the day-to-day operations of the home care business, ensuring high-quality service delivery and positive client outcomes.
• Monitor operational performance, key metrics and financial outcomes, identifying opportunities for improvement and growth.
• Lead and develop the operational team, including workforce planning, performance management and capability development.
• Oversee quality, compliance, risk and governance, ensuring the business continues to meet regulatory and funding requirements.
• Drive continuous improvement across systems, processes and technology to improve efficiency and service delivery.
• Build strong relationships with clients, families and key external stakeholders, including referral partners and health providers.
• Work closely with the Directors and senior leadership team to support business strategy, growth and new opportunities.

• Proven experience in an Operations Manager, Regional Manager, Service Manager or similar senior operational leadership role within home care.
• AHPRA Registration (Desireable) 
• Strong understanding of home care operations, service delivery and workforce management.
• Demonstrated experience managing budgets, resources, funding utilisation and operational performance.
• Strong knowledge of governance, compliance, risk management and quality assurance within the care sector.
• Commercially minded with the ability to identify opportunities for growth and service expansion.
• Strong analytical capability with the confidence to use data to drive operational decisions.
• An experienced people leader who can build capability, accountability and a positive workplace culture.
• Excellent stakeholder management and communication skills.
• Comfortable leading change, technology implementation and process improvement.
• A strategic thinker who can translate broader business objectives into practical operational outcomes.