Quality & Compliance Manager

Details 

   Work Type: Permanent

   Salary Range: $130,001+

   Whats on Offer: $130,000 - 140,000 Super & Salary Packaging.

Description

Quality & Compliance Manager | Bayside & South Eastern Suburbs  
Lead Quality, Governance & Continuous Improvement within a Community-Focused Aged Care provider

Opportunities like this don’t come around often.

We’re seeking an experienced Quality & Compliance Manager to join a well-established residential aged care service in Melbourne’s eastern suburbs. This is a unique opportunity to play a pivotal role within a community-focused, not-for-profit organisation with a proud history of delivering high-quality care and supporting the wellbeing of older Australians.

With a strong focus on compassion, respect and continuous improvement, this role will see you working closely with senior leadership and teams across the service to strengthen quality outcomes, enhance compliance frameworks, and support a culture where residents remain at the centre of everything.

Why This Opportunity Stands Out
✅ Salary package of $130,000 - 140,000 Super & Salary Packaging
✅ Join a respected not-for-profit aged care provider
✅ Medium, established residential aged care service with a strong community connection
✅ Opportunity to influence quality, governance and care outcomes
✅ Collaborative leadership environment with strong organisational values
✅ Flexible working arrangements to suit your work/life balance

A Role with Genuine Influence
Reporting directly to the CEO, you’ll be a key leader responsible for ensuring quality, compliance and governance practices are embedded across the service. You’ll work alongside clinical and operational leaders to support a high-performing team and ensure the organisation remains aligned with regulatory expectations and best practice standards.

CEO / Executive Leadership
⬇️
Clinical & Operational Leadership Team
⬇️
Quality & Compliance Manager
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Residential Aged Care Workforce

The Role
As Quality & Compliance Manager, you’ll lead the organisation’s quality and compliance function, including:

• Maintaining compliance with the Aged Care Quality Standards and relevant legislation
• Leading continuous improvement initiatives across clinical and operational areas
• Developing and managing audit schedules, quality reviews and improvement plans
• Supporting accreditation readiness and regulatory visits
• Driving a culture of accountability, learning and ongoing improvement
• Reviewing and enhancing policies, procedures and quality systems
• Monitoring clinical indicators, incidents, risks and quality outcomes
• Supporting teams to identify improvement opportunities and implement effective solutions
• Preparing quality and compliance reports for senior leadership and governance groups
• Overseeing staff education compliance and supporting workforce capability development

• Is a Registered Nurse with strong residential aged care experience (essential)
• Has previous experience in quality, compliance, clinical governance or a similar leadership role
• Understands the Aged Care Quality Standards and contemporary aged care requirements
• Has experience managing audits, risk frameworks and continuous improvement activities
• Can translate compliance requirements into practical improvements for teams
• Builds strong relationships and influences positively across all levels
• Is passionate about supporting staff to deliver exceptional resident outcomes