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WHO WE ARE
Learn what drives our vision and values every day.
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Training & CPD
Training and Continuous Professional Development (CPD) are vital for compliance, demonstrating our team's readiness and safety skills.
Remember... Certificates must be valid for at least 2 months at submission, and all training must be completed before your first shift.
Manual handling
Make sure that your certificate is issued in Australia and is healthcare-specific.
Don’t have a certificate?
We offer free training through a website called Community Therapy. To access the free training with our promo code 'e4'. Watch this video to see how it's done.
CPR/First Aid training
Make sure...
- The training provider that issued your certificate is a Registered Training Organisation (RTO) in Australia.
- The certificate includes the relevant unit code
What certificate do I need?
- Registered Nurses & Enrolled Nurses require a minimum of valid CPR
- AINs require both valid First Aid and CPR certificates
How long is my certificate valid for?
The certificates are valid for the dates mentioned below, unless something different is noted on the certificate itself.
| Training certificate | Valid from date of completion: |
| Cardiopulmonary resuscitation (CPR) HLTAID009 | 1 year |
| Provide First Aid HLTAID009 | 3 years |
Personal Protective Equipment (PPE) and Infection Control
Make sure that your training for PPE and Infection Control has been completed after 2020 and issued in Australia.
Personal Protective Equipment
If you do not have a PPE certificate, please follow these steps that will be emailed to your from our Compliance team:
Step one
Step two
Confirm you've read it by signing this form.
Once you have signed the form, we will automatically be notified.
Infection Control
If you have not completed a module in Infection Control, you can do so on Sentrient which we recommend.
Ausmed modules
A mandatory medication safety training plan has been developed specifically for our staff through Ausmed. Please contact the Compliance Team at compliance@e4people.com.au to receive an invitation to register with Ausmed and access the required training modules listed below.
So, what's required?
1
Medication Safety Principles Training Module - RN & EN only
This 30 minute course covers the potential risks of medications, the importance of continuity of medication management and documentation, and how to obtain a Best Possible Medication History.
2
Aged Care Medication Management and Error Reduction Training Module - RN & EN only
This one hour lecture covers the rights of medication administration and reinforces best-practice strategies to minimise the risk of harm, with a focus on aged care settings.
3
Strengthened Aged Care Quality Standards
This course recognises the importance of the strengthened Aged Care Quality Standards, Identifies the seven Aged Care Quality Standards and helps understand how the Aged Care Quality Standards can be applied in practice. 4
Fire Safety Training in Residential Aged Care
This course teaches you why fire safety in aged care is important, provides basic fire safety training, recognises ways to reduce the risk and spread of fires and teaches the importance of an emergency response plan.
5
Dementia Care
This course explores an overview of dementia, teaches strategies for recognising and managing the behavioural and psychological symptoms of dementia (BPSD), and provides updated information about current best-practices for person-centred dementia care. 6
The Code of Conduct for Aged Care
This course will provide you with an understanding of how Code of Conduct for Aged Care ensure the rights of aged care recipients, and the ethical standards that underpin the provision of care, are upheld.
7
Serious Incident Response Scheme (SIRS)
This training module explains your key responsibilities under the Serious Incident Response Scheme (SIRS), including recognising a reportable incident, responding appropriately, and meeting reporting obligations.
8
Incident Report Writing
This module is intended to help you develop an understanding of the importance of incident reports. Learn how to identify which incidents warrant a report, what is meant by a 'near-miss' incident, and how to write an incident report correctly.
9
Feedback and Complaints in Aged and Home Care
This training module explores the role of feedback and complaints in improving the quality of care, provides practical advice for managing complaints in an empathetic and respectful way, outlines your legal responsibilities, and discusses the Independent Complaints Commissioner’s role.
10
Record Keeping and Documentation
This module provides staff with an overview of what good documentation looks like and how to document effectively, aiming to increase their confidence in recording information clearly, factually and professionally.
*What is Ausmed?
Ausmed is an online platform that provides healthcare professionals with access to a range of accredited Continuing Professional Development (CPD) courses. Once you have access to your account and have completed your training, you are welcome to complete other modules. The good news is – the hours that you spend completing these modules can be contributed towards your yearly registration.
Got a burning question you want answered?
Here's a few we get asked alot...
1. I completed Manual Handling training through a non-healthcare RTO provider. Is this valid?
No, we are unable to obtain non-healthcare Manual Handling certificates. Manual Handling training that is specific to the Healthcare sector covers areas such as lifting, carrying, or moving patients, and requires specific techniques to ensure the safety of both the caregiver and the patient.
2. I completed Manual Handling training through my qualification. Can I use this instead of getting a certificate?
Yes, if you provide evidence of your transcript with the year of completion of this unit, we can accept this.
3. Does E4 recommend a training website for First Aid/CPR/BLS??
Yes, we recommend TPC Training where you can complete your CPR training, entirely online! Please note, we do not have a partnership or professional affiliation with this website.
4. I completed First Aid training through my qualification. Can I use this instead of getting a certificate?
Yes, if you provide evidence of your transcript with the year of completion of the First Aid unit, we can accept this.
5. I have completed medication safety training already. Can I use this certificate?
We require our staff to complete the mandatory training through AUSMED. This way, we can ensure that our staff are prepared with the same knowledge and skills before they begin work.