Working With E4 People

Welcome to E4

We’re so excited to have you on board.

Your role is crucial in providing care and support to those who need it most, and we’re proud to welcome you to a team that values professionalism, empathy, and courtesy.

Since 2012, E4 has been connecting skilled healthcare professionals with facilities across Australia, earning a reputation for strong relationships, honest communication, and a commitment to doing things the right way.

To get you started, we’ve prepared this digital handbook with essential information about your employment. Please take some time to review it.

With plenty of contracts, shifts, and a dedicated consultant to support you, we’re confident you’ll find opportunities that suit your goals.

Welcome again to E4 - we can’t wait to see the difference you’ll make!

Aged Care Quality Standards

At E4, understanding and working closely within the Aged Care Quality Standards is of utmost importance. We want to ensure the best care to all residents and to provide the best quality service to our clients. Please ensure you are familiar with the Aged Care Quality Standards and how they relate to your day to-day work.

The Ageing and Disability Commission Training

The Ageing and Disability Commission have training resources designed to improve the detection and response to abuse, neglect and exploitation.

We recommend that you complete Module one training, read the case studies and resources to better equip yourself with the skills to confidently and competently identify and respond to concerns of abuse, neglect and exploitation. 

E4 Standards

We have high standards at E4 on behaviour, hygiene, appearance and attendance.

It’s very important that our employees attend every shift with the following:

• A clean and tidy E4 uniform (E4 polo or scrubs)
• Appropriate dark coloured trousers (No skirts, jeans, tights, gym pants etc.)
• E4 ID Badge to be worn at all times (with E4 lanyard)
• Minimal or no jewellery
• Hair well-groomed/tied back if longer than shoulder length
• Fingernails to be a suitable length for nursing work (no long nails or nail polish)
• Fully enclosed shoes, non-slip sole.

When you’re working a shift or contract and you find yourself without any tasks assigned, please ensure that you are:

• Seeking extra tasks or duties to do from the RN or Senior Management in charge
• Spending time with residents or patients, getting to know them, speaking with them or providing emotional care.

Personal Leave And Sick Leave

If you wake up and are feeling unwell, sick or injured prior to a shift, please notify us straight away via a phone call.

Text messages and emails aren't accepted as they can be potentially missed. We need to notify the facility straight away and try and find a replacement. We also ask that you give as much notice as possible so we can try and fill your shift so the facility isn't left without staff.

Whilst you don't have any obligation to disclose the nature of your illness or injury, providing that information alongside any expected approximate length of absence from work would be appreciated.

It's also incredibly important, especially in the current healthcare climate, that as an employee you don't turn up to work 'unwell' and inherently placing other staff members and residents at risk of illness.

For any COVID-19 related symptoms, you will be made unavailable and only made available again once a COVID test is taken, a negative result is received and presented to us. We want to keep everyone as safe as possible.

Timesheets and Payroll

We pay weekly, every Friday! 

Add your timesheets to Entire OnHire

DTimesheets need to added to your Entire OnHiree app after every shift.

Fill them accurately

Have the timesheet filled in full for every shift you have worked with the correct date, time and breaks taken.

Timesheets need to be signed

Have every shift approved by an authorised supervisor on the Entire OnHire app.